Frozen condensate - don't get caught out this winter!
The UK is currently experiencing spells of extremely cold weather.
Freezing cold weather can cause boiler condensate pipes to freeze, which can prevent the boiler from functioning.
The video shows you how to safely unfreeze the condensate pipe should it become frozen.
How do you know if the condensate pipe is frozen?
Your boiler may have started to make some unusual noises which normally you wouldn't hear.
Is your boiler making this noise?
If your boiler is making a similar noise then please follow the steps in the video to ensure the condensate pipe is not frozen.
Did you know?
Our Greenstar i and Greenstar CDi Classic range of boilers are designed to have zero risk of the condensate pipe freezing in severe weather. The built in Condensesure Siphon has been proven to be effective at preventing frozen condensate at -15°C for a sustained period of 48 hours*.
Use our Find a New Boiler tool to see which boiler is suitable for your property.
* Using 32mm pipe work not exceeding 3 metres in length
